Refund Policy

Refund Policy

Thank you for shopping at We strive to provide you with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

1.1. To be eligible for a refund, please ensure that:

  • You have contacted us within 30 days of receiving the product(s).
  • The product(s) are unused, in their original condition, and in the original packaging.
  • You provide proof of purchase, such as an order number or receipt.

2. Refund Process

2.1. To request a refund, please contact our customer support team at [email protected]. Include your order details and the reason for your refund request.

2.2. Our customer support team will review your request and guide you through the refund process. Please allow up to 3 business days for our team to respond to your inquiry.

2.3. Once your refund request is approved, you will receive further instructions on returning the product(s), if necessary.

2.4. After we receive the returned product(s) and verify their condition, we will initiate the refund process.

3. Refund Timeframe

3.1. Refunds will be processed within 7 business days after we have verified the returned product(s) and completed the necessary quality checks.

3.2. The actual time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

4. Non-Refundable Items

4.1. The following items are generally non-refundable:

  • Customized or personalized products.
  • Products that are marked as final sale or clearance items.

4.2. However, if you receive a damaged or defective customized product, please contact us, and we will address the issue accordingly.

5. Shipping Costs

5.1. Shipping costs associated with the original purchase are non-refundable.

5.2. If you receive a refund, the original shipping cost will be deducted from your refund amount, unless the return is due to our error or a defective product.

6. Contact Us

6.1. If you have any questions or concerns regarding our refund policy, please contact our customer support team at [email protected]. We will be happy to assist you.


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